At our website, we value your satisfaction and want to ensure that you are completely happy with your purchase. If for any reason you are not satisfied with your order, we offer a hassle-free return and refund policy.
Returns & Conditions
All items must be returned within 30 days of the original purchase date. To be eligible for a return, your item must meet the following criteria:
Original Condition: The item must be unused, unwashed, and in the same condition that you received it.
Tags & Packaging: All original tags, labels, and packaging must be intact and attached.
Proof of Purchase: A valid order number or receipt must be provided.
To initiate a return, please contact our customer service team at [email protected] to obtain a Return Authorization (RA) number.
Non-Returnable Items (Custom Products)
Please note that customized or personalized items (such as jerseys with custom names, numbers, or specific color combinations made-to-order) are final sale and cannot be returned or refunded unless there is a manufacturing error or product defect. We encourage you to double-check your customization details and size charts before placing an order.
Refunds
Once we receive your returned item(s), we will inspect them and process your refund within 3-5 business days. Refunds will be credited to the original payment method used at the time of purchase. Shipping fees are non-refundable.
Exchanges
We do not offer direct exchanges at this time. If you would like to exchange an item, please return it for a refund and place a new order for the desired item.
Damages and Defects
If you receive a damaged or defective item, please contact our customer service team immediately at [email protected]. Please include photos of the defect in your email. We will arrange for a replacement item to be sent to you at no additional cost.
Please note: We reserve the right to refuse any returns that do not meet the above policy criteria or are sent back without prior authorization.
If you have any questions or concerns regarding our return and refund policies, please do not hesitate to contact us at [email protected]. We are always happy to assist you in any way we can.
